Your privacy is important to us.
What information about me is collected?
INFORMATION YOU VOLUNTARILY PROVIDE
We collect and store information that you enter into this Web site. For example, information will be collected when you sign up to receive emails or other promotional communications, when you contact us with online inquiries and/or when you otherwise voluntarily submit or provide information to us. The information we collect that you provide to us may include, but is not limited to: names, billing addresses, shipping addresses, email addresses, telephone numbers, passwords, credit card numbers and expiration dates, serial numbers of purchased products, MAC addresses on your network interface card, any identifying name or number you provide of the computers on which products are installed, information regarding orders, demographic information and information regarding interests and preferences. This information is used to complete transactions and provide the products and services that you have ordered or requested, and for administrative and analytical purposes. This information also may be used to contact you about sales, product recommendations and special offers, unless you have opted not to receive promotional communications in connection with this Web site.
INFORMATION WE AUTOMATICALLY COLLECT
Like many Web sites, we use technologies to collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling experience.
Also, like many Web sites, we use “cookies,” which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their log-in, account management and shopping experience, such as holding selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this Web site.
We may from time to time also uses pixels, or transparent GIF files, to help manage online advertising. These files enable our ad management partner(s) to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with our ad management partner(s). With cookies, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address and is strictly for us to better understand effectiveness of our online campaigns.
We also may collect and store information about you that we receive from other sources, such as a postal service providing notices of change of addresses and providers of consumer data, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is information collected from children?
We do not sell any items ordered through this Web site directly to anyone who we know to be under the age of 18. If you are under the age of 18, you should not use this Web site to submit orders or purchase any items. In addition, we do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information of any kind to us.
With whom does EnergyLogic share information?
We engage third parties from time to time to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, development, operation and maintenance of our Web site(s), management of customer accounts, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, gift card processing and management, marketing and promotional activities, Web site evaluation, data analysis and, where applicable, data cleansing. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform on our behalf. We may permit such third parties to disclose personal information to subcontractors, but only if the third party limits the subcontractor’s use of such information to services performed on our behalf.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information is shared in an aggregated form.
We reserve the right to transfer any information we have about you, including personal information, in connection with the sale or transfer of all or a portion of the business or assets of EnergyLogic to a third party.
What steps are taken to keep personal information secure?
We use various security measures which we believe are customary in our business to protect personal information that we collect.
Can I indicate whether or not I want to receive promotional communications?
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set up an account, request information or place an order, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you.
What happens when I link to or from another web site?